top of page
  • How to use the Swap (saliva kit) included in the box?
    Using swab is quite simple. Wash your hands before use. Touch the swab stick to the inner side of your mouth and rub your inner lip and inner cheek areas with circular movements. During this process, the tip of the swab stick should be thoroughly wet with saliva. The swap application phase is a phase that requires caution. For the correct application, you can access our detailed explanation video by clicking here . Before proceeding with the application, make sure that you carefully read the consent form for your results and provide the specified items.
  • What's in the kit and how to use it?
    The kit includes 2 swab sticks, 2 sample tubes, 1 informative brochure, 2 consent forms and a shipping bag for sending the sample. First of all, read and sign the consent form thoroughly, then collect the saliva sample by rubbing the swab stick on your inner lip and inner cheek areas according to the instructions for use specified in the brochure. Then place the swab into the sample tube and cap the tube. Put the sample and the consent form in the cargo bag and send it to the specified address.
  • What should I pay attention to when using swab (siva kit)?
    Before giving a sample, avoid consuming food and tobacco products, and avoid behaviors that may affect the oral flora, such as brushing your teeth. During the sample collection process, pay attention to the hygiene of your hands and mouth and ensure that the swab stick touches your mouth to obtain a sufficient amount of saliva sample. Finally, keep a copy of the Disclosure and Consent Form and be sure to place the properly applied swab tube in the shipping bag before sending the sample. By following these steps, you can complete the sample submission process correctly and completely. There is also a brochure in the kit box we send you, explaining in detail how to take the sample and what you should pay attention to.
  • Is there anything that may cause pain or discomfort during the sampling process?
    Using a swab is a painless and uncomfortable procedure. However, for some people, the contact of the swab stick with the mouth may cause a very slight discomfort.
  • Do I need to make any special preparations for sampling?
    You do not need to make any special preparations for the sampling process. As you will see in the brochure that will be sent to you, it will be sufficient to pay attention to your hand and oral hygiene before giving the sample, avoid consuming food and tobacco products, and stay away from behaviors that may affect the oral flora, such as brushing your teeth.
  • Do I need a healthcare professional to take a sample?
    No, you do not need a healthcare professional to collect a sample. You can easily collect samples yourself.
  • How long should I send the sample and how does the shipping process work?
    It is recommended that you send your sample as soon as possible. To send your sample, you can use the cargo bag sent to you and leave it to the cargo company we have a contract with.
  • What should I do if I have any problems while taking a sample?
    If you have any problems while taking a sample, you can get help via the support line or contact information provided to you.
  • If I make any mistakes while taking the sample, do I need to send the swab again?
    To ensure this situation, we send you 2 swabs and 2 tubes in a box. In case of a possible error, you can use the other swab stick and tube. If you encounter any other negative situation while taking a sample, you can contact the support line and report the situation. If necessary, you may be asked to send a sample again.
  • How do any problems while taking a sample affect the reliability of the results?
    A problem while taking a sample may affect the reliability of the results. Therefore, it is important to carry out your sampling carefully and accurately. However, a problem does not mean that the results are completely unreliable, as laboratories usually handle such situations with evaluation and correction protocols (depending on the problem experienced).
  • Can you test individuals under the age of 18?
    Yes, we also test for individuals under the age of 18, but the approval of the family or legal guardian and the identification information of the individual under the age of 18 are required for the application of this procedure. You can contact our team for detailed information. info@falcongene.com
  • Can you test on babies aged 0-3? Are there any risks to this?
    We have test kits suitable for babies aged 0-3 years. The tests are extremely practical and do not pose any risk. If you want to have a test for your baby, you can contact us and send your baby's identity information and a document that will prove that you are his family to our team. info@falcongene.com
  • Are there any drawbacks to performing the tests on pregnant women?
    No, our tests can also be performed on pregnant women. There is no problem.
  • How long does it take for test results to be ready and how are they delivered?
    Test results are ready within 2-5 weeks after the sample reaches the laboratory, and the results are delivered to users electronically.
  • How genetic predispositions in test results affect my health
    Genetic predispositions in test results can help you understand risks to your health condition. These predispositions may be increased risk or protective factors against certain conditions or diseases, but may act differently in each individual.
  • What health precautions can I take based on test results?
    The health precautions you can take based on the test results can be determined by using our genetic counseling service. Healthcare professionals can make recommendations based on test results and your personal health history.
  • How do I interpret my test results and what steps should I take?
    You can benefit from our genetic counseling service to interpret your test results and determine the necessary steps. Genetic counselors explain the results, evaluate the risks, and help you determine appropriate precautions.
  • How are test results protected in terms of personal data security?
    Test results are protected to meet the requirements for health data under applicable data protection laws. This includes various security measures to ensure the confidentiality and security of personal data.
  • For which diseases can genetic predisposition tests be performed?
    In fact, genetic predisposition testing for many diseases can be done. However, in our panels, especially skin genetics and nutritional genetics, you can see your predisposition to diseases in these areas to a certain extent depending on your predisposition, but we only focus on your genetic structure. Therefore, this condition does not involve diagnosis and diagnosis because environmental factors and lifestyle are also important.
  • How likely are the test results to affect my health?
    The likelihood that test results will affect your health depends on your genetic predispositions and other factors. It is important to remember that the results are unique to each individual because their genetic makeup is different.
  • What health screenings should I get based on test results?
    Which health screenings you should get based on test results vary depending on your genetic predispositions and health status. Therefore, you should share the results with your healthcare provider and determine the appropriate screening schedule.
  • How long will it take to receive my reports?
    You will be notified by email that your results are out between 3 and 6 weeks after we receive your sample.
  • When will I receive the test kit?
    We will send your test kit to the address you specified 24-72 hours after you make your purchase.
  • Do you also deliver test kits to different countries? How does the process work?
    Yes, we can send you a kit if you clearly indicate the country where you want to receive the kit and your address. You can contact us for more information on this subject.
  • How much do I have to pay for the shipping process?
    (Answer will be written when the shipping process is determined.)
  • Do I need to come to your office to take the test?
    No, we ship your test kit to your home. You can do the test yourself in the easiest and fastest way possible. You can click here (we'll add a video) to see instructions on how to administer the test.
bottom of page